Editor's letter:Managing Health Clubs We're great at building
clubs and creating well-designed
equipment,
and staff_ are better
trained and qualified
than ever, but the
management challenge
is one mountain we
haven't climbed yet
People news: David Beckham joins Sky as a sports
ambassador, Michel Smit updates his
energy-generating floor and Helen
Shaw launches a luxury tree tent
Architect Focus:Marc L'Italien San Francisco's Exploratorium museum
reopened in its new home this spring.
EHDD architect Marc L'Italien talks
about creating the iconic building
Interview:Joe Pine and Jim Gilmore US strategists Pine and Gilmore defined
the experience economy 15 years ago.
Today business success is all about
creating authentic and memorable
experiences, they tell Julie Cramer
Hotseat:Nick Thistleton Lucky Voice karaoke bars have been a
huge hit, and are set to go international.
Founders Nick Thistleton and Martha
Lane Fox tell us why it works
Spa:Floating away Built from recycled polystyrene,
covered with vegetation and offering
groundbreaking treatments –
Amsterdam's Floating Gardens is not
your average spa. We find out more
Wine tourism special:On the grapevine From using star architects to
incorporating spas, art and music, wine
tourism operators are shaking things
up. We check out some of the world's
most innovative destinations
Arts:People power Montreal design collective Daily Tous
Les Jours use technology to bring
people together in unique ways.
Co-founder Mouna Andraos talks to
Kath Hudson about their vision
Hospitality:The young ones Ikea has teamed up with Marriott and
Nordic Hospitality to create a new
budget hotel product for millennial
travellers. Moxy vice president
Ramesh Jackson tells us all about it
A life of luxury:Jean-Francois Garneau From thermal waters in their own
private bathrooms to helicopter
transfers, Swiss Development Group
has made keeping the uber rich happy
its USP. Kath Hudson meets SDG's chief
executive Jean-François Garneau View on turning pages View online
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Research:Spending wisely Britons are being careful with their
money and cutting back in many
areas, but there are opportunities
out there for canny operators. Mintel
analyst Michael Oliver explains View on turning pages View online